Cancellation Policy

Oops, Need to Cancel? We Got You! đź’”

At Berries Blu, we totally get it—sometimes plans change, or you might have a change of heart. No worries, we’re here to help you cancel with ease! Here’s how we roll:

  1. Cancel Anytime (Almost!)
    Changed your mind? No biggie! You can cancel your order as long as it’s still chilling in the "Processing" stage. Once it’s on its way (aka “shipped”), cancellation’s off the table—but returns are always an option! 💫

  2. How to Cancel
    Got second thoughts? It’s super easy to hit the brakes! Just pop over to our site and submit a cancellation request, or slide into our customer service DMs with your order details, and we’ll handle the rest! 🙌

  3. Cancellation Charges – Let’s Talk Coins

    • Prepaid Vibes (Before Order Processing): Cancel before we get things rolling, and we’ll keep things simple - No charges
    • Prepaid (After We’ve Started Processing): If we’ve already started prepping your order, a â‚ą50 charge applies to cover the shipping and behind-the-scenes action. It’s just the way it goes!

  4. COD Orders
    COD fam, listen up! That ₹50 COD charge you paid upfront? It’s non-refundable, but hey, you already knew the deal when you chose cash on delivery. If you cancel, we’ll just hold onto it.

  5. Cancel Confirmation!
    Once we’ve successfully pulled the plug on your order, you’ll get a shout-out via email or notification. Consider it your official "We got this!" message.

  6. Refunds Coming Your Way
    Paid already? No stress—we’ll boomerang that money right back to the payment method you used. Give it a little time to show up in your account though, depending on your bank or payment service. Patience is a virtue, friends! 🕒✨

  7. One Little Thing…
    If your order’s already flying out the door (aka shipped), cancellation isn’t an option. But fear not—you can return it as per our super chill return policy!